U.S. Returns

Items may be returned or exchanged within 15 days of delivery. To start a return or exchange, email info@rockabilly.com with your order number and the item(s) you are sending back. We will reply to confirm your return.

Customers are responsible for return shipping. We do not provide return labels. Please ship your return to:

Rockabilly Returns
3499 S Main Street
Los Angeles, CA 90007
United States

We recommend a trackable shipping service, as we cannot be responsible for returns lost in transit.

Refunds

Once your return is received and inspected, we will refund the price of the item(s) to your original form of payment. Original shipping charges are non-refundable.

Exchanges

You may exchange your item for a different size within 15 days of delivery. An exchange is available if you would like a new size in the same wash and style. There is no exchange fee, and we will ship your new size to you. If you would like a different wash or style, please follow the return instructions above and place a new order for the new item.

Store Credit

You may choose a return for site credit instead of a refund. A gift card code is sent by email once we receive and process your return. Site credit is non-refundable and cannot be changed once processed.

Exchanges and store credit are available for U.S. orders only.

International Returns

International orders may be returned within 15 days of delivery. To start a return, email info@rockabilly.com with your order number. Customers are responsible for return shipping and any customs duties or taxes on the return. Original shipping charges, duties and taxes are non-refundable. Once your return is received and inspected, we will refund the price of the item(s) to your original form of payment.

What to Know Before You Return

  • Merchandise must be unworn, unwashed and unaltered, and placed back in its original bag with all labels and tags attached. Items not returned in the original bag may take longer to process. Rockabilly reserves the right to deny a refund if the merchandise does not meet these requirements.
  • Please allow 2 weeks for us to receive your return package. Refunds to credit cards will appear within 1 to 2 billing statements.
  • We only accept returns of items purchased on rockabilly.com. We cannot accept items purchased from other retailers.

Questions? Reach our customer care team at info@rockabilly.com.